Data Protection Declaration

The responsible party, in accordance with data protection laws, particularly the EU General Data Protection Regulation (GDPR), is:

Q2 GmbH

Neumarkt 20

CH-8001 Zurich

Switzerland

Thomas A. Bischofberger

Member of the Board

Phone +41 44 515 56 42

Email: contact@q-2.ch

General Note

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DPA), every person is entitled to the protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as effectively as possible against unauthorized access, loss, misuse, or falsification.

We would like to point out that data transmission over the Internet (e.g., communication by e-mail) can have security vulnerabilities. A complete protection of data against access by third parties is not possible.

By using this website, you agree to the collection, processing, and use of data as described below. This website can generally be visited without registration. In the process, data such as pages accessed or the name of the file accessed, date, and time are stored on the server for statistical purposes, without these data being directly related to your person. Personal data, in particular name, address, or e-mail address, are collected on a voluntary basis as far as possible. The data will not be passed on to third parties without your consent.

Data Protection Declaration for Cookies

This website uses cookies. Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s computer. A cookie primarily serves to store information about a user during or after their visit within an online offer. The information stored may include, for example, language settings on a website, login status, a shopping cart, or the location where a video was viewed. The term “cookies” also includes other technologies that fulfill the same functions as cookies (e.g., if user information is stored using pseudonymous online identifiers, also known as “user IDs”).

The following types of cookies and functions are distinguished:

Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed his browser. Permanent cookies: Permanent cookies remain stored even after the browser is closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. Similarly, the interests of users used for range measurement or marketing purposes can be stored in such a cookie. First-party cookies: First-party cookies are set by us ourselves. Third-party cookies (also: third-party cookies): Third-party cookies are mainly used by advertisers (so-called third parties) to process user information. Necessary cookies (also: essential or absolutely necessary cookies): Cookies can be absolutely necessary for the operation of a website (e.g., to store logins or other user input or for security reasons). Statistics, marketing, and personalization cookies: Furthermore, cookies are generally also used in the context of range measurement and when the interests of a user or his behavior (e.g., viewing certain content, using functions, etc.) are stored on individual websites in a user profile. Such profiles are used, for example, to show users content that corresponds to their potential interests. This procedure is also called “tracking,” i.e., tracking the potential interests of users. If we use cookies or “tracking” technologies, we will inform you separately in our privacy policy or as part of obtaining consent.

Information on the legal basis:

The legal basis for processing personal data using cookies depends on whether we ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed using cookies are based on our legitimate interests (e.g., operating our online offering in a commercially viable manner and improving it) or, if the use of cookies is necessary to fulfill our contractual obligations.

Storage period:

If we do not provide explicit information about the storage period of permanent cookies (e.g., within the framework of a so-called cookie opt-in), please assume that the storage period can be up to two years.

General information on revocation and objection (opt-out): Depending on whether processing is based on consent or legal permission, you have the option to revoke your consent or object to the processing of your data by cookie technologies at any time (collectively referred to as “opt-out”). You can initially declare your objection by adjusting the settings of your browser, for example, by disabling the use of cookies (which may also limit the functionality of our online offering). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, you can obtain further information on objecting within the context of the information about the service providers and cookies used.

Processing of cookie data based on consent: We use a cookie consent management procedure in which users’ consent to the use of cookies, or the processing and providers mentioned within the cookie consent management procedure, can be obtained, managed, and revoked by users. The consent declaration is stored to avoid having to repeat the query and to be able to provide evidence of the consent in compliance with legal obligations. Storage can be done on the server side and/or in a cookie (known as an opt-in cookie or with comparable technologies) in order to be able to assign the consent to a user or their device. Subject to individual information provided about the providers of cookie management services, the following information applies: The duration of storage of the consent can be up to two years. A pseudonymous user identifier is created and stored together with the time of consent, information on the scope of consent (e.g., which categories of cookies and/or service providers), and the browser, system, and device used.

Processed data types:

Usage data (e.g., visited websites, interest in content, access times), meta/communication data (e.g., device information, IP addresses). Data subjects: Users (e.g., website visitors, users of online services). Legal bases: Consent (Art. 6 (1) (a) GDPR), Legitimate Interests (Art. 6 (1) (f) GDPR).

Data Protection Declaration for Contact Form If you contact us via a contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not share this data without your consent.

Use of Adobe Fonts

We use Adobe Fonts for the visual design of our website. Adobe Fonts is a service provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe), which grants us access to a library of fonts. To integrate the fonts we use, your browser needs to establish a connection to a server operated by Adobe in the USA and download the font required for our website. Adobe receives information that our website was accessed from your IP address. For more information about Adobe Fonts, please refer to Adobe’s privacy policy, which you can access here: Adobe Fonts

Contractual Services

We process data of our contractual and business partners, such as customers and prospects (collectively referred to as “contractual partners”), within the scope of contractual and similar legal relationships, as well as related measures and in the context of communication with contractual partners (or pre-contractually), for example, to respond to inquiries.

We process this data to fulfill our contractual obligations, safeguard our rights, and for the purposes of associated administrative tasks and business organization. We only disclose the data of contractual partners within the scope of applicable law to the extent necessary for the aforementioned purposes or to fulfill legal obligations, or with the consent of the individuals concerned (e.g., to participating telecommunications, transport, and other service providers, subcontractors, banks, tax and legal advisors, payment service providers, or tax authorities). Contractual partners are informed about further processing activities, such as for marketing purposes, within the scope of this privacy policy.

We inform contractual partners before or during data collection, for example, in online forms, through special labeling (e.g., colors) or symbols (e.g., asterisks or similar), or personally, about which data is necessary for the aforementioned purposes.

We delete the data after the expiration of statutory warranty and similar obligations, generally after four years, unless the data is stored in a customer account, for example, as long as they must be retained for legal archiving purposes (e.g., for tax purposes, usually 10 years). Data disclosed to us as part of an order by a contractual partner will be deleted in accordance with the specifications of the order, generally after the completion of the order.

If we use third-party providers or platforms to provide our services, the terms and privacy policies of the respective third-party providers or platforms apply in relation to the users and the providers.

Customer Account: Within our online offering, contractual partners can create an account (e.g., customer or user account, “customer account”). If the registration of a customer account is necessary, contractual partners will be informed about this as well as the information required for registration. The customer accounts are not public and cannot be indexed by search engines. During registration, subsequent login attempts, and use of the customer account, we store the IP addresses of the customers along with the access times to be able to prove the registration and prevent any misuse of the customer account.

Once customers have terminated their customer account, the data related to the customer account will be deleted, unless retention is necessary for legal reasons. It is the responsibility of customers to secure their data upon termination of the customer account.

Analysis and Market Research

For business reasons and to identify market trends, customer and user preferences, we analyze the data we have about business transactions, contracts, inquiries, etc. The affected persons in this group may include contractual partners, prospects, customers, visitors, and users of our online offering.

The analysis is carried out for the purpose of business evaluations, marketing, and market research (e.g., determining customer groups with different characteristics). In doing so, we can consider the profiles of registered users, including their information, such as services utilized. The analyses are solely for our own use and will not be disclosed externally unless they are anonymous analyses with aggregated, anonymized values. Furthermore, we respect the privacy of users and process the data for analytical purposes in a pseudonymous and, if feasible, anonymous manner (e.g., as aggregated data).

Shop and E-commerce:

We process customer data to enable them to select, purchase, or order chosen products, goods, and related services, as well as their payment and delivery or execution. If necessary for order fulfillment, we engage service providers, particularly postal, freight, and shipping companies, to carry out delivery or execution to our customers. For payment processing, we utilize the services of banks and payment service providers. The necessary information is indicated as such within the scope of the ordering or comparable acquisition process and includes the information required for delivery, provision, and billing, as well as contact information for potential communication.

Agency Services:

We process customer data as part of our contractual services, which may include conceptual and strategic consulting, campaign planning, software and design development/consulting or maintenance, implementation of campaigns and processes, handling, server administration, data analysis/consulting services, and training services.

Changes:

We reserve the right to amend this privacy policy at any time without prior notice. The current version published on our website shall apply. If the privacy policy is part of an agreement with you, we will inform you of any updates by email or through other appropriate means.

Contacting the Data Protection Officer:

If you have any questions regarding privacy, please email us or directly contact the responsible person within our organization, as listed at the beginning of the privacy policy.